Who we are
This page and the content herein is relevant to the business My Past Family and the website at the URL mypastfamily.co.uk.
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Comments
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Privacy Policy
My contact details
Name: Andy Macdonald
Phone Number: +44 7901 026 186
E-mail: enquiries@mypastfamily.co.uk
The type of personal information I collect
I currently collect and process the following information for the running of my business:
- Name and email address, possibly phone number, should you give it, via my Contact Form on the website
- Postal address (if required to send you physical items, e.g. printed documents)
I currently collect and process the following information in the execution of my business services:
- Names, addresses, dates of birth, marriage dates, etc. needed to undertake genealogical commissions
How I get the personal information and why I have it
The personal information I process is provided to me directly by you for one of the following reasons:
- To make an enquiry about my services
- To fulfil your request(s) in the execution of my services
I also receive personal information indirectly, from the following sources in the following scenarios:
- From online genealogical databases including, but not limited, to ancestry.co.uk, findmypast.co.uk during searches
- From physical archives including, but not limited to, the National Archives, parish records during visits
I use the information that you have given me in order to
- Run my business, i.e. produce invoices
- Perform the commission(s) you have hired me to undertake
- Contact you about the progress of your commission(s)
I may indirectly share this information with:
- Online genealogical databases as mentioned above, either to enable searching for relevant records or to store on such system to enable searching, e.g. building a family tree.
Under the UK General Data Protection Regulation (UK GDPR), the lawful basis I rely on for processing this information is:
- I have a contractual obligation.
You have asked me to provide an answer to an enquiry or have commissioned me to undertake a genealogical project. I therefore need to use personal details that you supply in order to fulfil this obligation.
How we store your personal information
Your information is securely stored either in password protected electronic sources, e.g. email accounts, or in a non-public access location.
I keep your contact information while you are a customer, and for no longer than year beyond. I will then dispose of your information by deleting emails and destroying any physical documents.
Information about individuals that is used in the creation of the genealogical ‘product’, e.g. a family tree or a report, may be kept indefinitely as this is my creation and copyright, however these items will be kept securely, usually electronically. If you have given permission for such items to be used by me for marketing purposes then names and dates, etc. will have been changed.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask me for copies of your personal information.
Your right to rectification – You have the right to ask me to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask me to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask me to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that I transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, I have one month to respond to you.
Please contact me at enquiries@mypastfamily.co.uk if you wish to make a request.
How to complain
If you have any concerns about my use of your personal information, you can make a complaint to me via the methods listed above.
You can also complain to the ICO if you are unhappy with how I have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk